Return and Cancellation Policy

Return Policy: It is the customer's responsibility to thoroughly inspect the memory foam for any freight damage or manufacturer's defects and report to us within 48 hours. Memory foam damaged in shipping will be exchanged for another new item at no cost to the customer. Memory Foam Mattresses must be returned within the 60 day comfort guarantee. Customer must call us at 843-303-0404 to obtain a return authorization. Return shipping is the customers responsibility. Returned items must be in like new condition, and free of any stains. Abused or stained memory foam mattresses, foundation, and memory foam mattress toppers, will not be accepted for credit. Customers will be charged a $99.00 restocking fee. Memory foam mattress toppers must be returned within 30 days. A $30.00 restocking fee will be charged. 

Cancellation: Customers who cancel or refuse delivery of shipped mattresses, foundations, toppers, or pillows, will be charged for all shipping costs and assessed a 10% restocking fee. Customers who cancel before shipping will be charged 6% to cover credit card charges. Adjustable bed orders can not be cancelled. Customers who refuse delivery of any adjustable bed will be charged for all shipping and assessed a $300.00 restocking fee.